The first phone call, written down.

Faunsdale, Alabama is home base. From there the week runs across the South and up into the Midwest. Tell us the lane and we will tell you straight whether we can cover it.

Pickup and delivery city or zip, what the freight is, roughly how much it weighs or how many pieces, when it is ready, and whether it is a dock or a driver-load. With those five things we can come back with a number instead of a question.

The same person who is hauling it. You get a direct number, not a hold queue, and you can ask where the truck is without going through three people first.

Yes. Send your setup request through the broker page and we will return your packet complete, with the paperwork filled in the way your office needs it.

Tell us the tarp requirement when you send the load and we will confirm what it needs before we commit. We would rather ask twice at booking than argue at the receiver.

Same day, by phone or text. If we cannot cover the lane, we say so early so you can put it somewhere else instead of waiting on us.

A dry van for freight that has to stay clean and dry, and a flatbed with the chains, binders and straps on the truck. Both get looked over between runs rather than after a problem.